Elevate your career with CMHC as a Senior Specialist, focusing on ServiceNow ITSM development in a hybrid role. Lead the design and optimization of critical service management solutions.

Join CMHC's Infrastructure and Operations team as a highly skilled Senior Specialist, ServiceNow ITSM Developer. With at least 7 years in ServiceNow development, you will utilize your expertise to enhance key ITSM processes, driving operational excellence and service improvement initiatives. Your role will shape the future of incident, change, and service request management.

Key Responsibilities:
• Lead technical design and configuration of ServiceNow solutions
• Collaborate with teams to optimize IT service management workflows




• Enhance Service Catalog items and approval workflows
• Develop advanced automations and integrate systems
• Mentor junior developers and ensure adherence to standards

Requirements:
• Bachelor’s in Computer Science or related field
• 7+ years ServiceNow development experience
• Solid understanding of ITIL best practices
• Experience in ITSM module customization
• Proven track record in enterprise-level transformations

Harness your skills in ServiceNow to drive CMHC's commitment to effective service management.
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📌 Hybrid Senior Specialist Itsm Developer Quebec City
🏢 Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
📍 Quebec City