Title: Salesforce Developer Location: Vancouver(Hybrid) Mode: FTE Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters Key Technical Skills Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs.
Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns.
Certifications: Salesforce Platform Developer I / II, Service Cloud Consulta Core Responsibilities Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics. API & Middleware Utilization: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like Mule
Soft to bridge Kafka brokers with Salesforce.
Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.
Service Cloud Core Skills Case Management: Customizing cases, entitlements, SLAs, and knowledge bases.
Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace.
Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components). AI Tools: Integrating up-to-date features like Einstein Bots or Agentforce conversational tools Integration Experience API Development: Connecting external systems using REST and SOAP APIs.
Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS.
Real-Time Data: Using Platform Events and middleware to exchange live data securely.
📌 Salesforce Developer Vancouver (Canada)
🏢 VDart
📍 Canada