Seertech seeks a Customer Success Manager to enhance enterprise learning performance for our clients. Fluency in French is essential while fostering strategic partnerships and maximizing customer investments. As a Customer Success Manager, you'll support enterprise customers post-implementation and guide them through their journey with Seertech. Building relationships with executive stakeholders is crucial to effectively monitor and drive platform adoption.

Your role combines strategic account management and customer advocacy, ensuring measurable success aligned with clients' business goals. Key Responsibilities:
Develop relationships with executive sponsors and stakeholders
Conduct planned customer touchpoints with defined outcomes




Monitor customer engagement and early warning signs
Facilitate Executive Business Reviews for performance tracking
Coach customers on platform capabilities and business value Requirements:
5–7+ years in Customer Success or Account Management
Fluent in French for effective communication
Proven enterprise customer relationship management
Solid executive communication and presentation skills
Cross-functional collaboration experience Shape customer outcomes and drive success through strategic guidance and effective partnership at Seertech.

📌 Seertech Customer Success Manager Role Quebec City
🏢 Seertech Solutions
📍 Quebec City