Lead the sales team at Michaels in Harvest Hills, Alberta. This management role focuses on driving sales results and delivering an exceptional customer experience while ensuring adherence to brand standards.
As a Sales Manager, you will champion a high-performing selling culture, overseeing front-end and service operations. This key role demands 3+ years of retail leadership experience and a commitment to customer-focused coaching. You'll train and develop your team to meet sales and service KPIs effectively.
Key Responsibilities:
• Ensure compliance with Standard Operating Procedures (SOPs)
• Model and coach customer experience and sales behaviors
• Provide Manager-on-Duty coverage for service continuity
• Manage in-store programs including the Balloons business
• Oversee Custom Framing operations and consultations
Requirements:
• 3+ years of retail leadership experience
• Ability to stand and move throughout the store
• Skill in POS and Self-Checkout systems
• Proficiency in lifting up to 25-50 pounds
• Availability for evening and weekend shifts
Drive sales excellence and customer engagement as the Sales Manager at Michaels in Alberta.
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📌 Sales Manager at Michaels, AB (Calgary)
🏢 Michaels
📍 Calgary