Become the driving force at Michaels as a Sales Manager in Whitby, ON. Lead a high-performing team to elevate customer experiences and boost sales through effective coaching and operational excellence.
As a Sales Manager, you will enhance store performance while ensuring strong adherence to company standards and a vibrant selling culture. With a focus on customer satisfaction, you will model best-in-class selling techniques and manage daily operations, including POS systems and team training.
Key Responsibilities:
• Lead adherence to Standard Operating Procedures (SOPs)
• Coach staff on Customer Experience and selling behaviors
• Provide Manager-on-Duty coverage for operational continuity
• Oversee promotional events and in-store programs
• Drive sales in the Knit & Sew Shop with expertise
Requirements:
• 3+ years of retail leadership experience
• Ability to remain standing for long periods
• Capability to lift and carry up to 50 pounds
• Experience in a fast-paced customer-focused environment
• Adaptable schedule including nights and weekends
Elevate your retail career as a key leader in customer experience at Michaels, supporting creative celebrations.
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📌 Sales Manager at Michaels in Whitby
🏢 Michaels
📍 Whitby