Lead operations at Goodwill as a Community Store Shift Supervisor. Oversee daily store functions and ensure exceptional customer service while supporting your team.
This full-time role involves assisting the Store Manager and Assistant Manager in running the retail store dedicated to donations. You'll be hands-on, leading and coaching team members, and taking charge when higher management is unavailable. The position emphasizes customer satisfaction and operational efficiency in a non-profit setting.
Key Responsibilities:
• Ensure 100% donor satisfaction and service
• Train and supervise retail staff effectively
• Monitor donation flow and compliance with procedures
• Assist in staff scheduling and attendance reporting
• Maintain safety standards and conduct employee training
Requirements:
• 1-2 years supervising employees and processes
• Solid leadership and emotional intelligence skills
• Flexibility to work various shifts, including weekends
• Post-secondary education is an asset
• Valid driver’s license and insurance required
Embrace a leadership role with a focus on community impact, coaching, and customer care at Goodwill.
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📌 Community Store Shift Supervisor (Port Elgin)
🏢 Goodwill Industries, Ontario Great Lakes
📍 Port Elgin