ARAG Legal Solutions offers a hybrid Business Analyst/Solutions Architect position, focusing on defining solution architecture. Collaborate with teams to drive efficiency and innovation across departments.

In this role, you’ll be pivotal in bridging gaps and designing software solutions for business enhancements. You will work under the Vice President of Operations and engage closely with the digital services team for effective project delivery. Your focus will be on improving processes, ensuring exceptional user experiences, and documenting functional and technical specifications.

Key Responsibilities:
• Identify and document process improvements and enhancements
• Facilitate workshops and keep documentation updated




• Oversee product backlog and stakeholder expectations
• Develop solutions that meet compliance standards
• Actively participate in agile development processes

Requirements:
• Bachelor’s degree in Business, IT, or related
• 5–7 years of relevant experience
• Solid skills in creating functional specifications
• Advanced knowledge of software development lifecycle
• Proficient in working with cross-functional teams

Bring your expertise to ARAG Legal Solutions and contribute to exceptional service delivery.
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📌 Solutions Architect Business Analyst Role Ontario
🏢 ARAG Services
📍 Ontario