Elevate HR services at Hydro One as a Business Analyst focused on ServiceNow. Bring your deep HRSD knowledge and Business Analysis acumen to transform HR service delivery.

This position is perfect for an experienced qualified proficient in ServiceNow HRSD and Agile methodologies. You will facilitate workshops, document requirements, and enhance HR processes. Collaborate with HR, IT teams, and external partners, ensuring that business needs align with creative technology solutions.

Key Responsibilities:
• Manage and enhance HRSD components effectively
• Capture and elaborate on business requirements
• Contribute to ServiceNow application configurations
• Identify and resolve technical integration issues




• Participate in process mapping workshops and gap analyses

Requirements:
• Proven product management or business analysis experience
• Solid HRIS knowledge, preferably ServiceNow
• Required Agile certification (PSM, CSM, PSPO, or CSPO)
• Strong attention to detail and project management skills
• Proficiency in analytical and troubleshooting capabilities

Utilize your HRSD expertise to drive effective solutions and improve employee experiences at Hydro One.
J-18808-Ljbffr

📌 Hr Technology Business Analyst Hydro One Ontario
🏢 Hydro One
📍 Ontario