Elevate client interactions as a Scheduling Associate at Veritext in Canada. This hybrid role involves coordinating depositions and meetings while ensuring outstanding client support.
As the Scheduling Associate, you will handle all client scheduling requests, confirming resources and ensuring accuracy in our proprietary systems. Your role will embody the commitment to detail and professionalism expected at Veritext, assisting reporters and subcontractors as needed, and maintaining excellent communication throughout the scheduling process.
Key Responsibilities:
• Handle client requests promptly via email and phone
• Schedule depositions using proprietary software
• Match client needs with appropriate resources
• Confirm next-day assignments efficiently and effectively
• Support effective communication among all parties involved
Requirements:
• Proven customer service skills with a professional approach
• Solid written and verbal communication expertise
• Organized and able to manage multiple tasks
• Detail-oriented and responsive in a rapid-paced setting
• Ability to resolve issues and ensure satisfaction
Maximize your impact at Veritext with solid scheduling and client support skills.
J-18808-Ljbffr