Job Description WHAT YOULL DO Engage and inspire our customers on the floor Make meaningful connections Createa warm and welcoming workplace in our stores Leverage our product to tell stories Add joy to our customers lives Curate specific product collections for each customer you meet Leave alasting impression Qualifications WHO YOU ARE Passionate Enthusiastic Curious Humble Giving Driven Additional Information Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence.

We believe in integration and equal prospect.

Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

Please contact Human Resources if you require accommodation.

We will work with all applicants to accommodate their individual accessibility needs. WELCOME HOME Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments.

These tools support our team but do not replace human judgment.

We are committed to using AI responsibly, fairly,



and in compliance with applicable employment and anti-discrimination laws.

We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.

We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.

We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.

If you require an accommodation during the recruitment process, please contact Human Resources at .

We respect your privacy throughout the recruitment process.

Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current prospect within Indigo.

📌 Customer Experience Representative Victoria (Canada)
🏢 Indigo Books & Music
📍 Canada