Join the National Research Council as a Bilingual Client Services Agent in Ottawa. This term position emphasizes collaboration and outstanding client support in a agile workplace.

The Client Services Agent supports the Chief Information Officer Branch, serving as the primary point of contact for clients. With a solid team spirit and problem-solving abilities, you will provide direct support on IRAP program inquiries and ensure thorough follow-ups on outstanding issues.

Key Responsibilities:
• Respond to client enquiries in a timely manner
• Utilize client management systems effectively
• Collect and input relevant client data
• Liaise with departments to achieve skilled outcomes
• Maintain a high standard of service delivery

Requirements:
• Completed secondary education
• Must be bilingual (French and English)
• Experience in client service delivery
• Knowledge of Microsoft Office Suite products
• Available for a shift schedule including evenings

Leverage your client service skills to make a difference at NRC in Ottawa.
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📌 Bilingual Client Services Agent Ottawa Quebec City
🏢 National Research Council Canada / Conseil national de recherches Canada
📍 Quebec City