Join Quadra as an IT Support Technician in Edmonton, Alberta, and play a key role in empowering your colleagues with exceptional IT services. This in office position focuses on delivering urgent technical support and ensuring operational continuity.

In this full-time, permanent role, you will be responsible for responding to IT issues, maintaining user satisfaction, and implementing IT initiatives across the region. Your expertise will guide team interactions and help improve IT processes for better efficiencies.

Key Responsibilities:
• Troubleshoot and resolve a variety of IT support requests
• Maintain documentation of support incidents
• Provide in office user assistance at assigned facilities
• Participate in IT project implementations
• Manage hardware installations and replacements

Requirements:
• Bachelor’s degree or college diploma in IT
• Minimum of 4 years relevant IT support experience
• Hands-on experience with network protocols and systems
• Experience with endpoint management tools
• Solid customer service orientation

Elevate the technology experience for employees at Quadra and make a meaningful impact.
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📌 Quadra It Technician Edmonton Full Time Alberta
🏢 Quadra Group
📍 Alberta