Join Shoppers Drug Mart as a Patient Care Specialist in Saint-Laurent, Québec, offering bilingual support for patients. This role requires in-depth interaction and coordination in a patient support program.

The position focuses on acting as a liaison between patients and healthcare providers. You will manage calls, inform patients about the range of support services, and ensure timely access to therapy through effective program management. Your experience in customer service within healthcare will be critical as you advocate for patients and work collaboratively with a dedicated team.

Key Responsibilities:
• Serve as primary contact for patients and prescribing doctors
• Guide patients through program offerings and reimbursement options




• Conduct outreach to clients for adherence and delivery
• Maintain detailed knowledge of medications and funding options
• Report adverse events promptly to relevant parties

Requirements:
• Bilingual: French and English mandated
• 2–3 years in a customer-focused role
• Robust analytical skills for data interpretation
• Proficient in Windows and MS Office applications
• Ability to adapt to adaptable working hours

Leverage your bilingual communication skills to enhance patient care with Shoppers Drug Mart.
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📌 Patient Care Specialist In Saint Laurent Quebec City
🏢 Shoppers Drug Mart
📍 Quebec City