Join Caisse Desjardins du Haut-Richelieu as a full time Client Experience Advisory Agent, enhancing client satisfaction and promoting digital banking solutions.
In this pivotal role, you will support members by providing guidance on banking transactions and tools that empower financial independence. You will ensure clients feel valued by listening to their needs while advocating for cooperative values and promoting Desjardins products. A proactive approach in addressing issues and identifying prospects is essential.
Key Responsibilities:
• Advise members on available banking technologies
• Foster growth through exceptional service and relationship building
• Resolve fraud cases and direct clients to specialists
• Stay informed on current banking offerings and regulations
• Ensure adherence to all security and compliance standards
Requirements:
• Relevant high school diploma
• Minimum two years of related experience
• Required fluency in French
• Solid commitment to customer satisfaction
• Embrace tech innovations and adaptability
Become a key player in delivering exceptional service and enhancing client relationships at Caisse Desjardins.
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📌 Full Time Client Experience Advisor Quebec City
🏢 Desjardins
📍 Quebec City
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