Join our client’s HR Technology team as a Workday Support Analyst in Downtown Toronto on a hybrid contract. Leverage your skills to enhance HRIS stability and user satisfaction.
This 12-month role revolves around providing top-tier support for inquiries related to HRIS. You will engage with multiple modules of Workday, including Absence Management and Recruiting, and work closely with various teams to address system challenges and requests. Your efforts will contribute to the overall improvement of technology-driven HR processes.
Key Responsibilities:
• Address Tier 1 support requests through ServiceNow
• Monitor and resolve Workday system issues
• Collaborate with HR and IT to ensure smooth operations
• Administer Change Advisory Board activities
• Support Agile delivery processes and testing efforts
Requirements:
• Relevant post-secondary degree in HR or IT
• Minimum 2 years in HRIS support
• Expertise in Workday HCM preferred
• Familiarity with ITSM tools like ServiceNow
• Robust attention to detail and communication skills
Optimize HR technology as a Support Analyst with a focus on client satisfaction in Downtown Toronto.
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