Join Premier Equipment as an Operational Service Manager to shape exceptional service standards in Ontario's agricultural sector. Lead a team dedicated to maintaining equipment performance and customer satisfaction.

You’ll step into a key leadership position, managing a team of technicians and service advisors who play a crucial role in minimizing downtime for clients across various industries. In this role, you will leverage your operational expertise to ensure a high-quality customer experience while driving team success and optimizing workflow. Your focus on continuous improvement will set current benchmarks for service delivery.

Key Responsibilities:
• Develop and retain skilled technicians and advisors
• Manage customer experiences from inquiry to invoicing




• Establish explicit performance goals and metrics
• Optimize tools, scheduling, and department workflow
• Engage with Parts and Sales for cohesive operations

Requirements:
• Experience managing teams in technical settings
• In-depth knowledge of shop management and service metrics
• Solid customer-first mentality under pressure
• Proven decision-making during peak operation times
• Integrity and trustworthiness as core values

Lead service operations with Premier Equipment, enhancing both team performance and customer relations.
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📌 Operational Service Manager In Ontario
🏢 Premier Equipment
📍 Ontario