Lead national field operations with Xplore Inc., focusing on workforce planning and dealer partnerships. This pivotal role integrates remote management of technician activities with strategic vendor collaboration to optimize performance.

As the Director, Field Operations Control Centre & Dealer Partnership, you will oversee centralized workforce planning and dispatch execution. You will ensure enough capacity to meet demand while building robust vendor relationships. Your leadership will enhance service reliability and efficiency in a agile network workplace.

Key Responsibilities:
• Manage national capacity planning for technicians and dealers
• Optimize scheduling and dispatch operations effectively
• Drive real-time operational management and service execution
• Oversee work order lifecycle,



ensuring timely completion
• Lead vendor performance management and financial audits

Requirements:
• Proven leadership in field operations and service delivery
• Robust expertise in workforce management and operational performance
• Experience with vendor partnerships and strategic relationship building
• Ability to drive improvements in operational excellence
• Analytical mindset with data-driven decision making

Elevate Xplore’s field operations and service execution while fostering a culture of continuous improvement and accountability.
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📌 Director Of Field Operations At Xplore New Brunswick
🏢 Xplore
📍 New Brunswick