Elevate customer experiences at TRUE Sports as a Customer Service Representative. Support our hockey brand by managing orders, inquiries, and warranty claims with precision and professionalism.

As a key member of TRUE Sports, you will provide exceptional service to consumers and dealers. Your role involves processing sales orders, managing customer inquiries, and ensuring satisfaction through effective communication. Additionally, you will collaborate with various teams to maintain order accuracy and timely delivery.

Key Responsibilities:
• Process and manage sales orders, returns, and warranty claims
• Respond promptly to consumer and dealer inquiries
• Proactively manage the warranty portal and related claims




• Monitor customer order accuracy and delivery timelines
• Develop and distribute weekly order management reports

Requirements:
• Excellent customer service and communication skills
• Robust organizational skills for multiple priorities
• High attention to detail and accuracy
• Team-oriented spirit with external customers
• Proficiency in Microsoft Office applications

Drive customer satisfaction and efficiency as part of a agile team at TRUE Sports.
J-18808-Ljbffr

📌 Customer Service Representative At True Sports Ontario
🏢 TRUE Sports ULC
📍 Ontario