Wates Property Services is seeking an experienced Contract Manager for their Responsive Maintenance contract based in Winchester. This strategic role centers around operational leadership and client relationship management.
In this role, you will have comprehensive responsibility for delivering high-quality repairs and maintenance services. You are expected to lead a diverse team while ensuring regulatory compliance and financial oversight. Your leadership will be crucial in enhancing service quality and client satisfaction.
Key Responsibilities:
• Lead the contract to exceed performance and quality benchmarks
• Ensure all service delivery aligns with client expectations
• Manage financial aspects for optimal contract profitability
• Foster team development and robust client relationships
• Deliver regular KPI performance reports and manage complaints
Requirements:
• Proven track record in managing housing maintenance contracts
• Minimum 3 years’ experience in a senior contract role
• HNC or equivalent in Construction
• Familiar with KPI management and SOR codes
• Robust communication and teamwork skills
Join Wates Property Services to leverage your expertise and make an influence in housing maintenance.
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