Join TELUS as a Technical Product Manager and lead the charge in sales technology transformation. Your expertise will enhance how TELUS SMB leverages conversational intelligence and call coaching platforms.

As a Senior Technical Product Manager, you'll be responsible for defining strategies that improve seller coaching and performance. With a robust background in product management, you will integrate cutting-edge telephony solutions, support sales operations, and directly impact revenue growth.

Key Responsibilities:
• Oversee roadmaps for telephony systems including Genesys Cloud
• Define strategies around use cases for call coaching impacts
• Work with sales leadership to refine product requirements




• Design analytics frameworks linking call insights to revenue
• Lead training and communication initiatives for platform adoption

Requirements:
• Minimum 5 years in product strategy focusing on sales tech
• Hands-on experience with one telephony or conversational intelligence platform
• Experience directly collaborating with sales teams
• Familiarity with AI in a sales context
• Track record in change management and user adoption strategies

Drive change and achieve high revenue impact while enhancing sales effectiveness at TELUS.
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📌 Technical Product Manager Sales Technology Ontario
🏢 Telus
📍 Ontario