Elevate customer service as a Recovery Associate at Bridgewater Bank, where detailed problem-solving meets exceptional client interaction in a hybrid work model. If you thrive on managing delinquent accounts and fostering relationships, this is your opportunity.
Bridgewater Bank seeks a Recovery Associate to support its mortgage recovery team. This position requires meticulous attention to detail and the ability to navigate complex recovery processes while maintaining client relations with municipalities and teams. Utilize your organizational skills to handle multiple cases and contribute to impactful solutions in a supportive workplace.
Key Responsibilities:
• Manage a portfolio of tax arrears accounts effectively
• Analyze customers' financial situations and facilitate loan offerings




• Communicate with customers regarding home insurance policy updates
• Ensure accuracy in processing bankruptcy and consumer proposal documents
• Uphold compliance standards and embody integrity in all actions
Requirements:
• Post-secondary education in finance or related field
• Minimum 3 years experience in lending institutions
• At least 1 year of direct customer service experience
• Exceptional organizational and multitasking skills
• Familiarity with AI tools is an advantage
Make a significant impact by delivering exceptional service and maintaining integrity at Bridgewater Bank.
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📌 Bridgewater Bank Recovery Associate Role (Calgary)
🏢 Bridgewater Bank
📍 Calgary