Leverage your expertise in Amazon Lex as a Conversational AI Developer for a leading consultancy. Focus on improving customer engagement through optimized bot designs and integrations.

This permanent role based in Toronto involves developing sophisticated conversational applications using Amazon Lex V2. Candidates should possess hands-on experience with AWS services and customer-facing chatbot solutions. You will contribute to a high-profile program, collaborating with architects and analysts to enhance automated interactions.

Key Responsibilities:
• Create and configure intents, utterances, and fallback journeys
• Integrate bot solutions with APIs and CRM platforms
• Monitor performance and analyze conversation flows




• Troubleshoot solutions utilizing AWS services
• Support the full development lifecycle from testing to production

Requirements:
• Proven experience with Amazon Lex and Amazon Connect
• Proficiency with AWS Lambda and REST APIs
• Solid understanding of conversational design principles
• Ability to communicate effectively with various stakeholders
• Commercial experience in customer AI solutions preferred

Take this chance to drive innovation in customer interactions with Amazon Lex expertise.
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📌 Conversational Ai Developer With Amazon Lex Ontario (Canada)
🏢 Areti Group | B Corp™
📍 Canada