Elevate guest experiences as the Front Office Manager at Fairmont Hotel Macdonald in Edmonton. Lead a dedicated team to ensure exceptional service from arrival to departure.

In this full time role, you will supervise daily operations and uphold high service standards. Collaborate with the Assistant Front Office Manager and Fairmont Gold Supervisors to handle guest concerns swiftly, ensuring memorable moments for all visitors. Your leadership will guide employees in personalizing service and maintaining smooth operations.

Key Responsibilities:
• Supervise daily front office operations and team performance
• Assist management in maintaining service standards
• Address and resolve guest concerns promptly
• Inform staff daily on priorities and goals
• Perform other assigned duties as required

Requirements:
• Proven leadership experience in hospitality
• Solid service-focused personality
• Familiarity with Opera or similar systems
• Excellent problem-solving and interpersonal skills
• Degree or Diploma in Hospitality Management is preferred

Bring your organizational skills and service excellence to enhance the guest journey at Fairmont Hotel Macdonald.
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📌 Front Office Manager At Fairmont Hotel Macdonald Alberta (Canada)
🏢 FAIRMONT
📍 Canada