Become an Energy Customer Care Agent with MCI in Sydney, NS. This in office role involves engaging customers, offering solutions, and earning commission in a vibrant atmosphere.

MCI offers a full-time position for an Energy Customer Care Agent, perfect for enthusiastic individuals ready to excel in customer service. You will handle various customer interactions, offering product insights, resolving issues, and ensuring a top-tier experience. Our comprehensive training prepares you to sell Fortune 500 products effectively and engage with advanced tech.

Key Responsibilities:
• Manage inbound and outbound customer contacts professionally
• Provide accurate solutions and product recommendations
• Listen to and resolve customer inquiries effectively
• Utilize technology for account management tasks
• Document customer orders and follow company procedures

Requirements:
• Minimum 18 years old
• High school diploma or equivalent
• Solid organizational and communication skills
• Ability to type 20+ words per minute
• Knowledge of Microsoft Office Suite

Bring your energy and customer focus to MCI and be part of a energetic team!
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📌 Full Time Energy Customer Service Agent Nova Scotia
🏢 MCI
📍 Nova Scotia