Tug requires a Programmatic Account Manager to join our growing Media team. We are a results driven agency that treats all clients equally – no matter what their budget, our objective is to continually improve their campaigns. We have a wide range of clients across many interesting verticals. Tug offers its clients integrated PPC, Media Planning & Buying, SEO, and Social Media solutions.
We are a fun, ambitious and innovative digital agency looking for an energetic professional.
This role would be ideal for someone currently in an agency or client direct programmatic role, who has a keen interest in learning paid social and paid search buying, and is strong in a client-facing setting.
Line Manager: Director of Paid Media
Salary: Competitive Salary (depending on experience)
Hours: 9am-5pm
Location: Entertainment District – Peter and Adelaide (hybrid)
About the role:
The Account Manager will be responsible for the client’s programmatic accounts including strategy, planning and execution.
Managing use of DV360 (and GMP suite) as primary DSP and recommend other, specialist DSPs (e.g. StackAdapt) where required
Day to day contact with clients, media owners and tech providers
Operational lead and management of existing accounts across multiple verticals
Ensure accounts achieve client’s KPIs and business objectives
Management of tracking, analysis and insight
Weekly & Monthly internal and client reporting
Face to face meetings with clients and managing client needs and expectations
Daily optimisation of accounts for continual improvement
Creative and strategic thinking on all client activity
The ideal candidate is:
2-4 years minimum programmatic experience – agency side
Expert user of self-serve DSPs such as DV360 or The Trade Desk
Experience using DCO tools
Proven ability to manage multiple accounts & strategies
Proven ability to think strategically for media clients
Excellent mathematical skills
Advanced Excel user
Articulate with valuable writing and client facing skills
Analytics package knowledge
Team player
What you’ll gain:
Expanded channel knowledge such as how to plan and execute in platform search and social campaigns
Growth potential in an expanding team and continued senior management support
An agency where everyone’s opinion matters
Working for an agency where the people are the biggest selling point (both professionally and personally)!
Lunch provided on core days in office, monthly team outings, weekly socials with drinks and snacks