Elevate your career as a Customer Service Specialist based in Surrey with WFH flexibility. This role focuses on pension-related queries and requires strong communication skills for effective customer support.
Join a reputable company that prioritizes employee development and query resolution without high-pressure sales. You will undergo a 12-week training program, equipping you with expertise in handling customer inquiries related to pension products. This is an ideal role for someone with customer service experience looking to grow in the Financial Services sector.
Key Responsibilities:
• Provide first-line support via phone and email
• Handle pension product queries for customers
• Guide customers on self-service tools and resources




• Resolve issues quickly, maintaining a high quality of service
• Escalate sensitive situations when necessary
Requirements:
• Background in office-based customer service
• Experience in Financial Services or related fields
• Confident and enthusiastic communicator on the phone
• Ability to multi-task in a busy setting
• Eager to learn and develop professionally
Kick-start a promising career in customer service with a leading Financial Services company.
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📌 Customer Service Specialist in Surrey
🏢 ARCC CONSULTING
📍 Surrey