Join Ricoh North America as a Bilingual Workforce Solutions Specialist, focusing on fair workplace investigations in both English and French. Help maintain employee relations while resolving workplace concerns in a timely manner.
In this Specialist I role, you will be a crucial part of the Workforce Solutions team, conducting comprehensive investigations into employee complaints and policy violations. Proven ability in workplace complaint investigations and familiarity with equal employment practices is essential. Your expertise will help ensure compliance and a supportive employee experience across Canada and the United States.
Key Responsibilities:
• Serve as the first contact for employee workplace concerns
• Conduct impartial investigations on various employee matters
• Document investigations accurately for legal defensibility
• Provide guidance on policy interpretation for issue resolution
• Facilitate problem-solving strategies to address complaints
Requirements:
• Bachelor’s degree in a related field preferred
• 1 to 2 years of Human Resources experience
• Fluent in French and English with robust communication skills
• Proven relationship-building with customers
• Ability to manage multiple deadlines and issues
Utilize your bilingual skills and HR expertise to support Ricoh’s commitment to employee relations.
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