Become an integral part of patient care as a Bilingual Patient Account Resolution Specialist in Huntsville, AL. In this role, you will provide exceptional service while handling patient inquiries and account resolutions effectively.

As a dedicated specialist, you'll efficiently manage over 75 calls each day, focusing on resolving patient account issues promptly. Your duties include conducting collections, ensuring the accuracy of bills, and maintaining detailed records to provide clarity for every patient interaction.

Key Responsibilities:
• Manage 75+ calls daily to resolve patient inquiries
• Perform daily collections effectively on account balances
• Ensure bill accuracy and resolve discrepancies
• Access and update patient account information
• Meet key performance indicators in service delivery

Requirements:
• High School Diploma or GED
• Minimum 1 year customer service experience
• Bilingual in English and Spanish
• Preference for medical collections or revenue cycle experience
• Typing speed of at least 35 words per minute

Your bilingual communication skills and problem-solving abilities will significantly enhance patient satisfaction.
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📌 Patient Account Resolution Specialist Bilingual Ontario
🏢 Ovation Healthcare
📍 Ontario