Elevate your career with Brandt as a Technical Machine Specialist in Regina's Customer Support Center. Leverage your technical knowledge to improve agricultural machinery diagnostics and enhance customer support.

In this unique role, you will manage technical assistance requests using the Case Contact Management System (CCMS) and collaborate closely with Service Managers and Advisors. Your goal is to streamline problem resolution while maintaining up-to-date knowledge of machine systems. This position requires effective communication to foster best practices among service locations.

Key Responsibilities:
• Manage technical assistance requests with CCMS software
• Document essential information within CCMS cases




• Coordinate cases between technicians and John Deere support
• Identify product quality concerns with John Deere
• Assess technical training needs with Service Managers

Requirements:
• Robust technical knowledge of agricultural machinery
• Experience with diagnostic tools and systems
• Productive communication and coordination skills
• Ability to maintain detailed technical documentation
• Prioritize continual learning and improvement

Join Brandt’s mission to enhance customer satisfaction and technical support in agriculture!
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📌 Technical Machine Specialist In Regina Saskatchewan
🏢 Brandt Group of Companies
📍 Saskatchewan