Drive transformative change in Commercial Banking with a Consulting Lead role in Toronto. This position focuses on applying design thinking and process engineering to enhance efficiency and customer experiences.

In this lead role, you will conduct workshops and process discovery sessions to address complex business challenges in Commercial Banking. Your responsibility includes mapping current-state processes and designing future-state solutions that leverage AI and process excellence methodologies. Collaborate with cross-functional teams to create creative strategies that drive alignment across business and technology.

Key Responsibilities:
• Lead design thinking workshops to uncover challenges
• Assess current processes and customer journeys




• Design future-state processes for improved efficiency
• Identify AI prospects to enhance productivity
• Influence leaders to align on transformation goals

Requirements:
• Expertise in Commercial Banking processes
• Experience with design thinking and innovation
• Robust knowledge of Lean methodologies
• Proven track record in process engineering
• Ability to lead cross-functional teams effectively

Shape the future of Commercial Banking by transforming processes and fostering innovation.
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📌 Consulting Lead For Process Transformation Ontario
🏢 Nityo Infotech
📍 Ontario