Lead the IT team at Techo-Bloc, ensuring seamless operations and high standards across all technology functions. This pivotal role involves coaching, system upgrades, and team culture development in a energetic environment.

As an IT Manager, you will guide technicians across Canada and the US, promoting a culture of excellence and accountability. You will oversee service delivery, manage urgent IT support, and lead projects that enhance efficiency. Your ability to navigate both technical challenges and human dynamics is crucial in this rapid-evolving manufacturing landscape.

Key Responsibilities:
• Lead IT technicians through hiring, coaching, and key performance conversations
• Own end-to-end IT support experiences with emphasis on SLAs




• Manage helpdesk issues and ensure timely resolutions
• Drive system upgrades and IT project execution
• Explore AI solutions to enhance team efficiency

Requirements:
• 8+ years in IT with 3 years in management
• Bilingual in French and English
• Robust knowledge of Microsoft technologies
• Familiar with ERP systems like Microsoft Dynamics 365
• Experience in a multi-site, industrial setting

Make a significant impact on Techo-Bloc’s IT landscape while fostering team growth and innovation.
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📌 It Manager At Techo Bloc Quebec City
🏢 Techo-Bloc
📍 Quebec City