Shape the future of ServiceNow at our Toronto location as a Business Systems Analyst. This 12-month hybrid role emphasizes ITAM, CMDB, and production support responsibilities.

As the ServiceNow Business Systems Analyst, you will play a crucial role in the administration and ongoing maintenance of the platform, ensuring seamless operations and resolving production issues effectively. Collaboration with ITSM teams will be key to driving platform enhancements and data integrity.

Key Responsibilities:
• Coordinate support activities for ServiceNow production systems
• Troubleshoot and resolve incidents efficiently
• Oversee daily administration and maintenance of ServiceNow
• Assist in launching new applications and system updates
• Monitor health and performance of the ServiceNow platform

Requirements:
• ServiceNow Certified System Administrator (CSA)
• Experience within a matrixed setting
• Solid ServiceNow platform administration skills
• Strategic mindset with positive interpersonal skills
• Ability to facilitate discussions across teams

Harness your skills in a key role that boosts the overall performance of ServiceNow functionalities.
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📌 Hybrid Servicenow Bsa For Production Support Ontario (Canada)
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