Elevate your career as a Payment Operations Analyst with Brex in Vancouver. Leverage your skills in transaction fraud and chargeback management in a hybrid work workplace.

Brex is seeking a detail-oriented Payment Operations Analyst to enhance its Disputes Team in Vancouver. This key role involves managing daily operation queues, becoming a subject matter expert in chargebacks, and communicating effectively with cross-functional teams. With a focus on customer satisfaction and operational efficiency, you’ll play a vital part in safeguarding financial outcomes.

Key Responsibilities:



• Become an SME for complex disputes and chargeback processes • Identify and propose solutions for business inefficiencies • Improve tooling and AI functionality for dispute resolution • Collaborate with teams to drive process improvements • Comply with regulatory and legal requirements

Requirements: • Experience navigating complex disputes with clarity • Ability to thrive in quick-paced, changing settings • Proven history of independent and team collaboration • Exceptional communication and documentation skills • Willingness to become AI-native and work in-office 3 days a week

Transform your skills in fraud detection and process enhancement as part of Brex's dynamic Disputes Team.

📌 Payment Operations Analyst At Brex Winnipeg
🏢 Brex
📍 Winnipeg