Elevate client experiences as an Operations Director in the Wealth Management sector at National Bank Financial. This role emphasizes operational efficiency and team coaching.

In your role as Operations Director for the National Bank Financial – Wealth Management team, you will play a vital part in enhancing performance and operational effectiveness. Your focus will be on streamlining workflows, coaching team members, and ensuring outstanding client support. Collaborating with internal partners, you’ll also lead engagement initiatives that elevate the team's visibility.

Key Responsibilities:
• Maintain an effective administrative structure for team activities
• Optimize workflows to improve efficiency
• Coordinate operational activities, team support, and schedules




• Facilitate onboarding and career development
• Serve as a liaison among three branches for collaboration

Requirements:
• Bachelor’s degree and 5 years of relevant management experience
• Demonstrated expertise in operational management
• Excellent skills in priority and resource management
• Familiarity with wealth management is essential
• CIRE or equivalent certification is advantageous

Support operational excellence and team growth within a energetic workplace at National Bank.
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📌 Operations Director Wealth Management Quebec City
🏢 National Bank of Canada
📍 Quebec City