Elevate your career as a Forward Deployed Engineer with STAN, the leader in AI solutions for property management. Take charge of the technical success of deployments while collaborating with clients effectively.
In this role, you'll serve as the technical expert for enterprise accounts at STAN, a pioneer in AI technology enhancing lives across over 2.5 million homes. Combining product expertise, engineering insight, and customer success, you will troubleshoot AI behavior, refine processes, and ensure end-user satisfaction. You’ll work directly with customers to build trust and facilitate understanding of complex technical issues.
Key Responsibilities:
• Serve as the main technical contact for enterprise accounts
• Troubleshoot AI behavior and refine prompts and workflows




• Analyze conversation logs for quality assessment
• Monitor back-office automations to ensure functionality
• Support API integrations with customer systems
Requirements:
• 3+ years in SaaS or forward-deployed engineering
• Solid understanding of AI interaction and troubleshooting
• Basic backend skills: APIs, SQL, light scripting
• Exceptional client-facing communication skills
• Ownership mentality to manage enterprise relationships
Drive technical excellence and customer relationships at STAN while working with cutting-edge AI solutions in property management.
#J-18808-Ljbffr

📌 Forward Deployed Engineer at STAN (Toronto)
🏢 STAN
📍 Toronto