Elevate your customer service career with Wesco as a Customer Service Representative. Engage with customers through various channels to resolve inquiries and provide tailored solutions.
In this role, you will respond to inquiries by phone, email, and in-person, addressing both routine and complex issues. Your analytical skills will shine as you assess customer service needs and collaborate with other departments for accurate problem resolution. Robust communication and interpersonal skills are essential for supporting our diverse customer base.
Key Responsibilities:
• Answer customer questions and handle complaints
• Process payments for cash account customers
• Research and resolve customer issues effectively
• Provide back-up support at the sales counter
Requirements:
• High School Degree or Equivalent required
• 2-4 years of relevant customer service experience
• Strong written and verbal communication skills
• Detail-oriented with the ability to work under pressure
• Proficient in MS Word, Excel, and email applications
Support our customers efficiently while thriving in a collaborative environment at Wesco.
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📌 Customer Service Representative at Wesco (Winnipeg)
🏢 WESCO
📍 Winnipeg