Kickstart your journey at Reliance as a Commercial Customer Service Agent in Oshawa, ON. Utilize your negotiation skills to enhance customer retention and experience.
In this role, you'll contribute significantly to our ambitious growth plans while providing exceptional service. You will engage customers, educate them about our offerings, and resolve their concerns with professionalism and effectiveness. This is an opportunity for a driven individual to grow within a diverse and inclusive team.
Key Responsibilities:
• Persuade customers on the advantages of retention
• Provide education on Reliance products and contracts
• Listen and respond to customer inquiries
• Work with internal teams for issue resolution
• Suggest retention tactics to mitigate attrition
Requirements:
• Experience in high-volume customer service roles
• Proven negotiation and problem-solving skills
• Excellent communication abilities both written and verbal
• Comfortable in high-pressure situations
• Motivated to meet and exceed performance targets
Bring your skills to Reliance and help enhance customer satisfaction and loyalty.
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📌 Commercial Customer Service Agent Oshawa
🏢 Reliance Home Comfort
📍 Oshawa