Join HSBC Canada as a Production Engineer focusing on Foreign Exchange technology. This position emphasizes application support and technical troubleshooting in a rapid-paced setting.

In this role, you will be responsible for logging production incidents, performing service requests, and ensuring effective resolution processes are followed. You will engage with traders, provide status updates, and perform critical system health checks, particularly during FX market openings. Your skills in UNIX scripting and customer-facing communication will be essential as you enhance operational efficiency.

Key Responsibilities:
• Log production incidents and service requests swiftly
• Support application upgrades and configuration tasks
• Document communication and solutions for client reference




• Perform proactive system monitoring using Geneos
• Address user queries across various client services

Requirements:
• Proven experience in application support within financial markets
• Proficient in scripting with UNIX, JAVA, and Python
• Excellent verbal and written communication skills
• Robust customer-facing capabilities
• Troubleshooting skills for network and infrastructure issues

Drive operational excellence in Foreign Exchange IT at HSBC, leveraging your technical and problem-solving skills.
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📌 Fx Production Engineer At Hsbc Canada Ontario
🏢 HSBC
📍 Canada