Join Amazon's AE-Tech team as a Software Development Engineer in Toronto, Canada. Drive innovations using AI to enhance customer service solutions and improve experiences.

In this role, you will leverage industry-leading technology to create impactful products for Customer Service Associates (CSAs). With at least three years of qualified software development experience, you will contribute to the entire software lifecycle and work closely with stakeholders to deliver effective solutions. Your passion for solving complex problems will help shape Amazon's commitment to its customer-centric service.

Key Responsibilities:
• Design and develop solutions for exceptional customer experiences
• Participate in the full software development lifecycle activities




• Create AI-powered solutions for issue detection and resolution
• Collaborate with product and UX teams to ensure solution alignment
• Mentor junior engineers and contribute to technical roadmaps

Requirements:
• 3+ years of skilled software development experience
• 2+ years in system design and architecture
• Proficiency in at least one programming language
• Bachelor's degree in computer science preferred
• Experience with coding standards and testing processes

Contribute your technical expertise to shape Amazon's pioneering customer service technology.
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📌 Amazon Software Development Engineer Role Ontario (Canada)
🏢 Amazon
📍 Canada