Make a difference in healthcare at McKesson as a Senior Agentic AI Specialist. This hybrid position focuses on designing autonomous AI agents for customer engagement across various channels.

At McKesson Technology, you will play a crucial role in automating customer interactions using intelligent digital agents. Your technical expertise will lead to the successful integration of AI solutions within supply chain, patient care, and technical support systems. This position requires collaboration with product and engineering teams to enhance healthcare delivery through advanced digital solutions.

Key Responsibilities:
• Develop AI agents with seamless conversation flows
• Draft Solution Design Documents for compliance
• Ensure robust integration with Salesforce, SAP, and others




• Conduct testing for agent functionality and performance
• Implement creative agent experiences based on business needs

Requirements:
• 7+ years in conversational AI and automation solutions
• Hands-on with large language models in production
• Skilled in REST API integrations and middleware solutions
• Familiar with CCaaS platforms like Genesys or Five9
• Robust analytical and documentation capabilities

Contribute your expertise in AI to boost healthcare outcomes at McKesson, transforming customer interactions into productive, responsive experiences.
J-18808-Ljbffr

📌 Agentic Ai Specialist Role In Healthcare Ontario (Canada)
🏢 McKesson’s Corporate
📍 Canada