Join our client in Mississauga as a hybrid Business Process Lead for SAP Field Services Management. Focus on optimizing booking and scheduling processes.

The role demands a leader who can translate manual, email-driven workflows into standardized ERP practices while implementing SAP S/4HANA. This position involves guiding the design and validation of automated scheduling features and collaborating with the system integrator to meet business needs effectively. You will ensure real-time capacity management and auditability in service operations.

Key Responsibilities:
• Design end-to-end processes for SAP FSM demand management
• Automate workflows from manual to rules-based ERP systems
• Partner with integrator to establish configuration and activation workflows




• Lead the drive for technician booking and communication automation
• Facilitate UAT and training for cross-team alignment

Requirements:
• Minimum one full-cycle SAP S/4HANA implementation experience
• Hands-on with SAP Field Service Management
• Understanding of scheduling, booking, and installer capacity
• Expertise in ERP-driven workflow automation
• Ability to lead and collaborate in complex ERP settings

Transform field service processes by leveraging your expertise in SAP FSM in this agile role.
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📌 Field Service Management Lead For Sap Ontario (Canada)
🏢 ELIASSEN GROUP
📍 Canada