Basic Function and Scope of Responsibilities Reporting to the Senior Manager, Operations & Solutions, Warehouse & Distribution, the Operations Manageris responsible foroverseeing the day-to-day operations of the distribution center, ensuringoptimalperformance across all key performance indicators (KPIs). This role plays a critical part in workforce planning, operational efficiency, andmaintaininghigh standardsin health and safety, sustainability, and facility management.The Operations Manager will lead multiple functional areas including receiving, shipping, inventory control, value-added services (VAS), and returns, while driving productivity, accuracy, and continuous improvement initiatives.

Principal

Tasks/Responsibilities - Driveoperational KPIs to ensure efficiency, accuracy, and service excellence across the distribution center.
Oversee staffing requirements and workforce planning across all departments (receiving, shipping, inventory, VAS, and returns)
Ensure proper resource allocation and productivity measurement to meet operational targets
Maintain adherence to environmental KPIs, health and safety regulations, and housekeeping standards
Uphold company policies, procedures,



and cost-control initiatives whilemaintainingquality standards
Identifyand implement process improvements to enhance operational efficiency
Excellent communication and interpersonal skills with the ability to build relationships across teams and with external partners
Coaching/ Mentoring and developing direct reports (supervisors)
Accountable for billing and following contract protocols
Accountable for labour management in alignment with P&L;
Accountability for Building and MHE PMs
Staff training is compliant with OSHA regulations (licences, certifications, etc.)
Process and efficiency improvement (CI mindset) Requirements - Solid business acumen with knowledge of warehouse operations and P&L; management
WMS, TMS, O365, Attendance/Dock Management Systems
Advanced Excel skills
Solid communicationskills verbal and written
Robust math skills, problem-solving, and attention to detail
Time managementand leadership skills
Ability to lead, train, evaluate and support a team
Experience delegating tasks and meeting operational targets
Prior experience in distribution or manufacturing

📌 Operations Manager Warehousing Mississauga
🏢 Delmar Group
📍 Mississauga