Join RONA as a Service Desk Associate, where customer interaction is at the core of everything you do. Support customers with returns and create a positive shopping experience.

In this role, you will actively greet customers and manage merchandise exchanges in alignment with RONA’s policies. Additional responsibilities include preparing necessary paperwork for rental vehicles, balancing cash reports for accuracy, and ensuring that cashiers are equipped with essential supplies. Your awareness of in-store promotions will help enhance customer service levels.

Key Responsibilities:
• Welcome customers warmly to improve their shopping experience
• Process merchandise returns and exchanges effectively




• Ensure accurate cash reporting at the end of shifts
• Complete rental vehicle paperwork and follow up procedures
• Supply cashiers with necessary support items

Requirements:
• Solid communication skills and customer service mindset
• Previous cashier experience will be advantageous
• Ability to follow store policies and safety procedures
• Commitment to teamwork and ongoing learning
• Knowledge of store promotions is beneficial

Become a valued member of the RONA team, where every interaction matters.
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📌 Service Desk Associate At Rona Quebec City (Canada)
🏢 Rona
📍 Canada