Lead the Customer Service department as Calgary Co-op's Front End Manager. Enhance service quality, manage operations, and drive profitability while adhering to company standards and regulations.

In this pivotal role with Calgary Co-op, you'll oversee the Front-End and Customer Service areas, ensuring they meet operational expectations. Your leadership will be vital in enhancing program execution, driving financial results, and maintaining high customer service standards. Engage in employee relations activities, from training and development to performance management, enhancing the productivity and satisfaction of your team.

Key Responsibilities:
• Lead front-end operations in customer service
• Develop action plans for operational improvements




• Manage store budget objectives and financial results
• Ensure compliance with labeling and food safety regulations
• Coach and mentor team members for career development

Requirements:
• Grade 12 Education
• Three years’ retail supervisory experience
• Two years’ retail management experience preferred
• Business-related education is a plus
• Proven ability in managing financial results

Drive exceptional service and performance as Calgary Co-op's Front End Manager.
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📌 Customer Service Front End Manager Alberta
🏢 Calgary Co-op
📍 Alberta