Our High River branch is seeking an exceptional individual with a strong Agricultural background to join our service department as a Foreman for our John Deere Agriculture dealership.

The Foreman is responsible for the effective supervision of the Service Department to ensure that quality standards and productivity requirements are met in accordance with Service Optimization standards. The individual acts as the Service Manager when the Manager is away from the dealership and provide quotes and estimates to customers as required, review work orders with customers, directs closing of work orders and collects payment for work orders or directs Service Administrative staff to collect payment as appropriate.

Duties & Responsibilities

Assists with the assignment of jobs and work orders to Service Department employees according to their skills and knowledge

Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs. May review repair orders for accuracy and completeness, and stays informed of the progress on all jobs

Acts as a point-of-contact for technicians on equipment repair inquiries and updates





Directs and assists in the diagnosis of machine problems of technicians and apprentices

Inspects and repairs all special tools. Recommends current tooling as required

Advises Service Manager or Service Location Manager of all customer complaints

Coordinates and schedules all in-house technician training

Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings

Supports Service Advisors by responding to technical questions from customers

Demonstrates proper and safe workplace processes and operation of equipment

Maintains good housekeeping discipline for a clean and secure working environment

May fill the Service Manager or Service Location Manager role in their absenceMay arrange for and participate in re-conditioning of used equipment and set-up of current equipment

May approve the release of equipment for delivery to the customer

May assist in providing performance feedback and disciplinary recommendations for service technicians and staff to the Service Manager or Service Location Manager

Bills approximately 50% of available time

Other duties as assigned
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📌 Foreman Agriculture Alberta
🏢 Brandt Group of Companies
📍 Alberta