Drive sustainable transport solutions as a Service Network Support Manager with Prevost in a hybrid work setting. Enhance customer satisfaction and profitability across service centers in the US and Canada.
Prevost, a division of Volvo Group Canada Inc., seeks a Manager to partner with the Sr. Director Service Network. This vital role involves analyzing operations, optimizing performance, and improving customer and employee experiences. You’ll handle financial metrics and oversee exciting projects that will impact our operations across North America.
Key Responsibilities:
• Drive financial success by managing P&L; and costs
• Analyze service and parts operations to optimize performance
• Collaborate with customers on targeted action plans
• Champion initiatives to enhance customer satisfaction
• Build relationships with branch leaders and key customers
Requirements:
• Bachelor’s degree or 10 years of relevant experience
• Experience in multi-site dealer workplace
• Bilingual abilities in Spanish or French a plus
• Proficient in Microsoft Office
• Solid analytical and negotiation skills
Shape the future of transport solutions with Prevost by utilizing your expertise in customer satisfaction and operational excellence.
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📌 Service Network Support Manager At Prevost Alberta
🏢 Prevost
📍 Alberta
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