Become the cornerstone of communications strategy as the Manager for Omnichannel Communications at Intact. This hybrid position requires a visionary leader skilled in orchestrating effective client messaging across various platforms.

Intact is on the lookout for an analytical and creative leader to optimize their communications lifecycle. You will oversee email and digital engagements, ensuring cohesive execution while fostering team efficiency. With responsibility for establishing quality standards and stakeholder alignment, your impact will be felt across the full customer journey.

Key Responsibilities:
• Direct end-to-end orchestration of electronic communications
• Maintain a centralized communication roadmap




• Align lifecycle teams and standardize operational processes
• Oversee the development of email back-end capabilities
• Direct urgent communications with compliance and quality

Requirements:
• Over 10 years in lifecycle marketing or operations
• Minimum 5 years managing people
• Proven track record in cross-functional delivery
• Robust quality assurance mindset
• Bilingualism in English and French

Drive strategic communications and enhance client relationships with your leadership at Intact.
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📌 Manager For Omnichannel Communications Ontario
🏢 Intact
📍 Ontario