Elevate customer service with Staples as a Bilingual Customer Support Specialist. Deliver solutions while assisting clients through essential ServiceOntario services in a retail setting.
As a Customer Support Specialist at Staples Canada, you will leverage your bilingual skills to enhance the customer experience with ServiceOntario services. This role requires 1-2 years of customer service experience and involves problem-solving, effective communication, and attention to detail. You will anticipate and address customer needs while adhering to standards and protocols.
Key Responsibilities:
• Deliver knowledgeable service to all customers
• Communicate service details and de-escalate concerns
• Refer customers to other departments as needed




• Maintain brand standards in the ServiceOntario lobby
• Complete Ground Control activities for lobby readiness
Requirements:
• 1-2 years of customer service experience
• Effective bilingual communication in English and French
• Proficiency with Microsoft Office and online databases
• Attention to detail for transaction accuracy
• Ability to work in a rapid-paced environment
Bring your bilingual skills and customer service expertise to create smooth experiences for Staples customers.
#J-18808-Ljbffr

📌 Bilingual Customer Support at Staples (Toronto)
🏢 Staples Canada
📍 Toronto