Become an essential part of Enverus as an Application Support Analyst, delivering exceptional software support that empowers customers in the energy sector. Your role will directly contribute to enhancing software usability and client satisfaction.

In this position, you will serve as a key support point for our software applications, troubleshooting various issues and ensuring smooth user experiences. Your ability to communicate clearly and empathetically will foster solid customer relationships and drive satisfaction. Contributing to team discussions will also help improve our service processes and product offerings.

Key Responsibilities:
• Handle client calls and troubleshoot in real-time
• Keep accurate records of customer support requests




• Educate users on application functionality
• Collaborate with team members for improved solutions
• Escalate issues and maintain follow-up with customers

Requirements:
• 2+ years in application support or similar roles
• Bachelor's Degree is mandatory
• Proficient in Microsoft Excel
• Robust communication and interpersonal skills
• Technical problem-solving expertise

Support energy accessibility while developing your career at Enverus!
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📌 Application Support Analyst At Enverus Alberta
🏢 Pearl Street Technologies
📍 Alberta