Elevate customer experiences in mining with Finning Canada as a Product Support Specialist. Build lasting partnerships while enhancing fleet productivity through cutting-edge support solutions.
As a Permanent Product Support Specialist, you will manage the execution of product support for mining customers. This role demands robust leadership and communication skills, as you’ll work to improve customer satisfaction and drive the growth of service and parts market share. Focus on developing profitable solutions through collaboration with internal teams and Caterpillar to exceed client expectations.
Key Responsibilities:
• Manage product support business effectively for mining accounts
• Ensure top customer satisfaction through relationship-building
• Provide timely resolutions for customer issues
• Develop customer quotes and proposals with marketing support
• Attend weekly scheduling meetings and document actions
Requirements:
• 5+ years of sales experience managing large accounts
• Robust parts and service knowledge
• Proven mechanical expertise in heavy equipment
• Familiarity with Finning systems and safety procedures
• Excellent interpersonal and problem-solving skills
Leverage your sales experience and technical expertise to enhance the mining support services at Finning Canada.
J-18808-Ljbffr
📌 Mining Product Support Specialist At Finning Yukon
🏢 Finning International
📍 Yukon
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